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A study about how public users experience (perceive) the user interface of the OneHealth game Subtitle: Evaluation of user interface design

Alink, B.W.J. (2019) A study about how public users experience (perceive) the user interface of the OneHealth game Subtitle: Evaluation of user interface design.

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Abstract:Background: Nowadays, it is essential to detect a possible onset of an epidemic outbreak in an early stage and take appropriate measures to mitigate the consequences for the society. The purpose of this study was to evaluate an eLearning game that is implemented in the OneHealth platform. The main goal of this game is to enhance shared decision making & risk communication between professionals. Therefore, this research aimed to elaborate on how public users experience (perceive) the user interface of the OneHealth game. Method: The study employed a qualitative empirical research design to evaluate the usability and user-friendly design of the OneHealth game. Data of six Dutch participants were gathered via eye tracking, post interviews and use of the thinking aloud protocol. Results: The results indicated that overall, the participants thought that the game had a well-organized layout, whereby the participants mainly focused on the game elements ‘story’, ‘dilemma’ and ‘characters’. The order to move through the game as instructed by the researcher was mostly followed by all participants in all dilemmas. The in-game feedback was overall not often perceived by participants as they found that the visibility of the feedback was of low quality. In contrast, the feedback screen was often understood by participants. Lastly, suggestions were made by participants to make the in-game feedback more notable and to highlight elements to know where to look first. Conclusion: Concluded can be that a first impression is created of how users perceived and experienced the user interface of the OneHealth game. Overall the user experience was good, and participants labelled the lay-out as well-organized. In the first minute the participants encountered the game overlay, their focus mostly laid on the text-heavy story and the dilemma. Furthermore, the participants generally executed the navigation through the game like the developer intended. However, the game element ‘in-game feedback’ was not perceived often and could be made more visible, relocated and/or better explained in an improved version of the game. Further research is recommended to see if comparable results can be achieved and to test with a more advanced version of the OneHealth game, which has an instruction implemented within the game. At last, the SeGUE tool makes the coding process more structured, so that research in the field of serious games can be done more effectively in the future and be replicated by other researchers.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology BSc (56604)
Link to this item:https://purl.utwente.nl/essays/78537
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