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The differences and similarities in verbal behaviors of leaders and followers on a team level, seen in regularly held staff-meetings in the public sector.

Roosendaal, X.W.G. (2019) The differences and similarities in verbal behaviors of leaders and followers on a team level, seen in regularly held staff-meetings in the public sector.

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Abstract:In this cross-sectional study, the similarities and differences in verbal behaviors of leaders and followers are investigated. During regularly held staff-meetings, 108 teams in 3 large instances of the public sector were video-taped. Their verbal behaviors were coded afterwards with a detailed codebook. Both the frequency and the duration of 19 unique behaviors are analyzed for the 108 leaders and the corresponding 1410 followers. The study focuses on four of these behaviors that are commonly associated with a leader or follower role. Two behaviors that are expected to be seen in both groups during a meeting are investigated as well. The study does not find support for both behaviors commonly associated with leaders and one meeting associated behavior. Findings revealed that 12 out of 19 behaviors differ significantly between leaders and followers for both frequency and duration. This represents a total duration of behaviors shown of 40.71% by leaders and 44.54% by followers. The strengths and limitations of the research are discussed. Moreover, future research possibilities including environments where there is no clear leader-follower division are given as well.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:International Business Administration BSc (50952)
Link to this item:http://purl.utwente.nl/essays/78545
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