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Eliciting Intelligence Using the Scharff Technique: A Tactical Framework of Presenting Claims

Kleppe, S.H. (2019) Eliciting Intelligence Using the Scharff Technique: A Tactical Framework of Presenting Claims.

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Abstract:This study examined the efficacy of the Scharff Technique in comparison with the Direct Approach. Research was conducted on a tactical framework of presenting claims within the Scharff Technique. The tactical framework focused on altering the extent to which claims are phrased as 1) seeking a response from the source and 2) certain about the information presented. High response seeking would be phrasing the claim as requesting an answer from the source, whereas low response seeking would not. High certainty would mean presenting the information as confirmed prior to the interview, whereas low certainty would indicate hesitation about the correctness of the information presented. The framework specifically focused on the impact of seeking a response and certainty presented in claims on the amount of isolated details of information elicited and the amount of new information gathered. The participants (N = 251) received background information on a radical political group planning an upcoming attack. They were given a dilemma to strike a balance between not giving too much information nor too little information during an interview. As predicted, the Scharff Technique was overall more efficient at eliciting more new information than the Direct Approach. Furthermore, the exploratory analyses on the framework indicated low seeking response claims were more effective at eliciting isolated details of information and new information than high seeking response claims and the Direct Approach. Additionally, the combination of low seeking response and low certainty yielded the most new information. The results show that further developing a tactical framework for presenting claims is a valuable step in future research.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology BSc (56604)
Link to this item:http://purl.utwente.nl/essays/78546
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