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How many defects?!

Meijer, N.J. (2019) How many defects?!

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Abstract:The St. Antonius-Hospital Gronau GmbH uses the Da Vinci® robotic system of the company Intuitive Surgical to perform Minimally Invasive Surgery. This robotic system contains a robot to which multiple surgery instruments are connected. These instruments have a lifespan of ten uses. However, sometimes they break down earlier. The supplier does not always refund the remaining, unused lives. Each time an instrument is defect, the instrument is returned to the supplier and the failure description and the amount credited are stored in a database. However, the hospital does not use this information. As a result, the hospital does not know how to decrease the number of defects or how to defend itself at the supplier to get a refund. So, the core problem is the following: The hospital does not have a supporting system to analyse the failures of the Da Vinci® instruments to evaluate which defect types occur most frequently or cause the greatest financial loss.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:44 medicine, 50 technical science in general, 85 business administration, organizational science
Programme:Industrial Engineering and Management BSc (56994)
Link to this item:http://purl.utwente.nl/essays/78696
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