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Evaluating "e-Estonia": digital administrative capacity building in the Estonian health sector : A case study based on the implementation of the Estonian Health Information System from 2008 to 2018.

Roppel, Malin Siv (2019) Evaluating "e-Estonia": digital administrative capacity building in the Estonian health sector : A case study based on the implementation of the Estonian Health Information System from 2008 to 2018.

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Abstract:The thesis aims to shed light on the governance mechanism of digital administrative capacity building in the Estonian health sector. As such, the implementation of the Estonia Health Information System from 2008 to 2018 is explored. The overall research question is “What is the key governance mechanism of implementing digital administrative capacity in the Estonian health sector using the example of the implementation of the Estonian National health information system from 2008 to 2018?”. In order to analyse this research question sufficiently, a descriptive, explorative approach is chosen. Firstly, primary literature is used in order to pre-define theoretical expectations. Thereafter, policy documents are analysed in order to test theoretically pre-defined dimensions affecting the governance mechanism of digital administrative capacity in the context of the Estonian health sector. Thus, semi-structured, qualitative key expert interviews are conducted in order to provide an in-depth focus on the dimensions of the Estonian digital administrative capacity building as well as to explore additional factors. Until recently, there is limited reliable evidence available in English or German investigating the governance mechanism of digital administrative capacity in the particular context of the Estonian health sector. This thesis proves its relevance by adding empirical additions to the actual digital health care system development. �
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:88 social and public administration
Programme:Management Society and Technology BSc (56654)
Link to this item:http://purl.utwente.nl/essays/78926
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