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Implementing video consultation in health care : influential factors in the adoption of video consultation among tuberculosis nurses working at the municipal health service in the North East region of the Netherlands.

Ancion, L.F. (2019) Implementing video consultation in health care : influential factors in the adoption of video consultation among tuberculosis nurses working at the municipal health service in the North East region of the Netherlands.

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Abstract:In the Netherlands, all patients with Tuberculosis (TB) or a latent TB infection (LTBI) are treated by a TB-nurse working at a municipal health service. The municipal organisation in the northern and eastern regions have started a pilot eHealth where video consultation (VC) is added to the consultation options. In this pilot study, the nurses can experience what VC means to them and data on the effectiveness can be gathered. The current study aims to answer the following research question: What are the facilitating and impeding factors that influence the adoption of VC by TB-nurses in the Netherlands? Semi-structured individual interviews are conducted with fourteen TB-nurses. A theoretical framework was constructed based on the Fleuren framework and was complemented with elements from other models. It can be concluded that many factors influence the adoption of VC among TB-nurses. Which factors influence the adoption can differ per nurse and per organisation. Targeted actions per factor are recommended in order to facilitate adoption and eventually optimize implementation. Additionally, recommendations are made for the upscaling of VC in the Netherlands. Overall, the introduction of VC to the working method is a valuable addition for the TB-nurses. More research on the consequences is necessary.
Item Type:Essay (Master)
Clients:
GGD Twente, Enschede, The Netherlands
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Subject:44 medicine
Programme:Health Sciences MSc (66851)
Link to this item:http://purl.utwente.nl/essays/78989
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