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The influence of institutional factors on contractual incentives regarding different stakeholders in the public health-care sector

Marsman, R. (2019) The influence of institutional factors on contractual incentives regarding different stakeholders in the public health-care sector.

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Abstract:The aim of this research is to formulate different kind of institutional factors which could influence contractual incentives according to different stakeholders. There is not much literature about the influence of institutional factors on contractual incentives, therefore this research will give important insights on this topic. Besides this, this research investigated how insurance companies could influence incentives themselves. The results were derived from conducting 12 interviews with different stakeholders in the healthcare sector. The results show that motivation of employees and participation of employees in the design of the contract are the most important factors. When these two factors are high, this fosters the effectiveness of contractual incentives. Besides this, this research showed that when the feeling of ownership of financial incentives by professionals is low, this has an negative effect on the effectiveness of the financial incentives. It is important to create this feeling of ownership by the professionals, because they have to achieve the incentives in their work. This is the part were insurance companies could influence the incentives, by creating this feeling trough participation of the professionals, or individual awarding the professionals when achieving the incentives.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:http://purl.utwente.nl/essays/79389
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