University of Twente Student Theses


Investigating the effect of team-size on the nature of communication

Brands, Jeroen (2019) Investigating the effect of team-size on the nature of communication.

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Abstract:In a time where information is readily available, the focus of learning has shifted from knowledge to skills capable of implementing this knowledge. These skills are referred to as 21st century skills. Four competencies, the four C’s, foster the practice of these skills. Critical thinking and creativity, the personal skills, and communication and collaboration, the interpersonal skills. Hence, teamwork cannot be circumvented when researching 21st century skills. This study focused on the effect of team size on the nature of communication when collaborating on solving a problem that requires critical thinking and creativity. This problem was developed through a design-based board game as research has shown the effectiveness of games for teaching 21st century skills. Sixty students from the Behavioural, Management and Social Sciences faculty at the University of Twente were split into ten groups of two and ten groups of four. While letting these teams solve the developed problem, their communication was recorded. It was found that team size had no significant effect on performance. However, bigger teams did communicate more than smaller teams. Finally, some elements of communication, which were classified as ‘higher order communication’, were found to positively influence communication and collaboration. These skills can be improved by implementing measures that stimulate and regulate higher order communication, resulting in improved overall performance.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:05 communication studies, 08 philosophy, 70 social sciences in general, 77 psychology, 81 education, teaching
Programme:Educational Science and Technology MSc (60023)
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