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Lead time reduction in the transport of reverse parcels

Zomerdijk, J. (2019) Lead time reduction in the transport of reverse parcels.

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Abstract:Company X faces high lead times of their reverse parcel process, resulting in a service level below the desired 95 percent. In this research, we identify the causes of the high lead times and create a discrete-event simulation model to evaluate four scenarios in order to reduce the lead times. At the end, we give recommendations how Company X could shorten the lead times of their reverse parcel process, on the condition that the 95 percent service level is obtained.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:01 general works, 50 technical science in general, 85 business administration, organizational science
Programme:Industrial Engineering and Management MSc (60029)
Link to this item:http://purl.utwente.nl/essays/79690
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