University of Twente Student Theses


Evaluation of usability of the application "Geluk en zo" of chronic pain patients

Sanaie, Jawaneh (2019) Evaluation of usability of the application "Geluk en zo" of chronic pain patients.

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Abstract:Aim: The focus of this study is the intervention app “Geluk en zo”, which is created for chronic pain patients, as a supportive system, while being in treatment in the rehabilitation center Roessingh. The app is based on Acceptance and Commitment Therapy (ACT), which is considered effective in chronic pain disorders. The aim of the study is to investigate the usability of the app through evaluation of user experience. Method: In order to gain insight into user experiences, chronic pain patients were invited, after a presentation performed by the researchers, to participate in this qualitative research. The application was tested by the patients for 14 days after they gave consent to join the study and a semi-structured interview. Results: The analysis of the interviews indicated that the users evaluated the usability of the app positively but improvable. Even though not all reminders worked well and more user-interaction is desired due to personalization. None of the participants completed all exercises. Conclusion: In general, the design of the app is rated positive. The usability of the application “Geluk en zo” is experienced as not satisfactory. To enhance the usability, it is recommended to improve the app. Therefore mixed-method is recommended.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology MSc (66604)
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