University of Twente Student Theses
The recruiter of the future, a qualitative study in AI supported recruitment process
Dijkkamp, J. (2019) The recruiter of the future, a qualitative study in AI supported recruitment process.
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| Abstract: | In the last decade, technological innovations in e-recruitment systems have seen an explosive expansion. Organizations increasingly implement artificial intelligence tools in the recruitment and selection process. In this research, we explore how the role of the HR professional in the recruitment and selection process transforms when organizations implement artificial intelligence. Therefore, this study aims to discover how the role of the HR professional will change in terms of tasks & responsibilities, competences, and value creation. To do so, we adopted exploratory research and conducted a single case study within a large employment agency in the Netherlands. Based on 19 semi-structured interviews, documents, and observations, our findings show that artificial intelligence transforms the role of the HR professional from rather sourcing and screening, to a relationship builder and stakeholder manager in which the HR professional enables a positive candidate experience for new employees. |
| Item Type: | Essay (Master) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 85 business administration, organizational science |
| Programme: | Business Administration MSc (60644) |
| Link to this item: | https://purl.utwente.nl/essays/80003 |
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