An Anomaly Forecasting Method for Support Processes

Leemans, T.T.J. (2020)

This method decreases obstruction of business operations by reducing unavailability of essential IT systems within companies. As the world, and especially businesses, get ever more dependent on computer services, unavailability can induce disastrous consequences for companies as well as customers. Full time availability is becoming an industry standard and can make or break a company’s competitive advantage.
Leemans_BA_BMS.pdf