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Gamification and experience design in the design of art protection systems

Sierink, T. G. (2020) Gamification and experience design in the design of art protection systems.

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Abstract:Annually, hundreds of artworks are stolen in Belgium alone. Museums and especially municipalities face large restoration costs. Art security companies like the one connected to this graduation project, Art Salvage, focus on detecting vandalism and notifying those who are responsible for the artwork. However, there is no component of prevention. Prevention can add a great amount of value to art security products. Going into this graduation project, there already was a pre-notion of applying gamification as a tool. Gamification is also theorized to reduce the causes of vandalism in the first place: bore- dom, the need to proof oneself, and frustration. The research question states: How may art protection systems be designed with use of gamification and experience design? Together with the client, a solution was developed based on requirements that were determined by the advice of culture policy experts, case specifics, and vandalism and gamification related literature. The key requirements found are: containing gamification, containing community building aspects, and having a low- threshold start of interaction. The proposed solution to the problem statement contains a crowd-sourced photo update feature on which the alarm triggers can be compared to the most recent picture taken. This reduces errors in detection, and strengthens a community's bond with the artwork: together they protect the art and feel responsible for it. This in turn could reduce vandalism itself. Also by integrating a gamification component, the community is motivated to return more often with the statue. Evaluating the solution by interviews with experts and the client, the solution seems very promising in theory. However, the general opinion is that is still will need to proof itself in practice, as conditions then are never ideal.
Item Type:Essay (Bachelor)
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Subject:02 science and culture in general
Programme:Creative Technology BSc (50447)
Link to this item:http://purl.utwente.nl/essays/80637
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