University of Twente Student Theses


Which factors can explain actual usage of WMO services?

Kleisen, M (2020) Which factors can explain actual usage of WMO services?

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Abstract:Since 2015 municipalities have more responsibilities, because the Social Support Law has been elaborated and more of these tasks are now the responsibility of the municipality instead of the national government. Municipalities receive money from the national government to carry out these responsibilities. The national government distributes the budget that is available for all municipalities in the Netherlands, by using a distribution model. However, research shows that the expected use of WMO services based on this distribution model, differs from the actual use of WMO services. Research done by the Social Cultural Plan agency shows that the factors that are included in the distribution model and some additional factors they used in their research only explain 52% of the actual usage of WMO services. The main research question of this paper is: “How can we explain the actual usage of WMO service in the Netherlands?”. To answer this question, the usage of WMO services for each municipality in the Netherlands is mapped. Data for WMO services use is available for 212 municipalities of the in total 390 municipalities in the Netherlands. This data shows that the percentage of citizens that use WMO services in a municipality differs from 1,28% to 10,02%. Furthermore, a literature research is conducted to find new factors that could contribute to the WMO services usage. Three main factors have been investigated in this research, namely loneliness, BMI and wealth. The effect of these factors is tested by doing a linear hierarchical regression. In this regression, the factors that are included in the distribution model of the government, are used for the basic model. Results show that the following factors, which were found in the literature research, significantly contribute to the actual usage of WMO services: citizens with obesity, citizens that experience social loneliness and people having difficulties with meeting ends. These factors, together with the factors of the basic model, explain 55,7% of the actual WMO services use in the Netherlands.
Item Type:Essay (Bachelor)
Faculty:TNW: Science and Technology
Subject:01 general works, 70 social sciences in general, 74 (human) geography, cartography, town and country planning, demography, 88 social and public administration, 89 political science
Programme:Health Sciences BSc (56553)
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