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Which factors can explain actual usage of WMO services?

Kleisen, M. (2020) Which factors can explain actual usage of WMO services?

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Abstract:With the passage of the Social Support Law (Wet Maatschappelijke Ondersteuning, WMO), since 2015 Dutch municipalities have assumed more responsibilities for providing social (support) services which was previously the remit of the national government. To carry out these responsibilities, municipalities receive money from the national government. The national government distributes the budget that is available for all municipalities in the Netherlands by using a distribution model. However, research shows that the expected use of WMO services based on this distribution model only explain 52% of the actual use of WMO services. The main research question of this paper was: “How can we explain the actual usage of WMO service in the Netherlands?”. To answer this question, the usage of WMO services for each municipality in the Netherlands was investigated. This data shows that the percentage of citizens that use WMO services in a municipality differs from 1,28% to 10,02%. A literature research was conducted to find new factors that could contribute to the WMO services usage. Three main factors have been investigated in this research, namely, loneliness, BMI and wealth. The effect of these factors was tested by conducting a linear hierarchical regression. In this regression, the factors that were included in the distribution model of the government were used for the basic model. Data for WMO services use which was available for 212 municipalities of the in total 390 municipalities in the Netherlands were analyzed. Results showed that the following factors, which were found in the literature research, significantly contribute to the actual usage of WMO services: citizens with obesity, citizens that experience social loneliness and people having difficulties with meeting ends. These factors, together with the factors of the basic model, explain 55,7% of the actual WMO services use in the Netherlands.
Item Type:Essay (Master)
Faculty:TNW: Science and Technology
Subject:01 general works, 70 social sciences in general, 74 (human) geography, cartography, town and country planning, demography, 88 social and public administration, 89 political science
Programme:Health Sciences MSc (66851)
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