University of Twente Student Theses


Where are the employees?! : The expansion of an integral IoT model

Wei, Jaimy van der (2020) Where are the employees?! : The expansion of an integral IoT model.

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Abstract:Aim: This research aims to provide insight in the importance of embedding employees and their attitudes as a layer to the model of Wirtz et al (2019). Thus, providing the first integral IoT model that includes employees as a variable Method: A qualitative study was conducted by using interviews and a focus group. Employees that participated in this study differ in age, gender, function, department and level of education. A total of 11 employees participated in this study, all participated in interviews and 4 participated in the focus group. Results: This study shows that there is a relationship between employees and the other layers used in the model by Wirtz et al (2019) and that employees should be embedded into the IoT model to provide more in-depth information on the factors that influence implementation of IoT technologies. Conclusion: Based on this study, it can be concluded that employees play an important role as facilitators for the successful implementations of technological change. The revising of the public integrative IoT framework model provides valuable insight on the importance of including employees are a variable for success.
Item Type:Essay (Master)
GBTwente, Hengelo OV, Nederland
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:05 communication studies
Programme:Communication Studies MSc (60713)
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