Project OnDeskTacho: a comparison between activity-centered design and human-centered design
Author(s): Jongman, Danielle (2020)
Abstract:
During this study, two different design methods were used in order to retrieve the requirements for the ILT’s future web-portal. The first list of requirements was formulated during the human-centered design process (HCD), in which the freight carriers were asked to give their opinions and ideas regarding a concept of the ILT’s web-portal. The second list of requirements was based on the downloading process of the tachograph, which derived from the activity-centered design process (ACD). Finally, the two lists of requirements were compared in order to study what the differences were between the results of ACD and HCD.
Document(s):
Jongman_MA_BMS.pdf