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The effect of online labour platforms on the role of line managers in managing human capital

Hammer, B.A. (2020) The effect of online labour platforms on the role of line managers in managing human capital.

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Abstract:Recognizing that human capital plays a vital role within an organization has led to organizations seeing human capital as a resource that is a potential source of competitive advantage. Therefore, the role of line managers has become increasingly important, as they are responsible for directly managing on-the-job activities of internal human capital within organizations. The emergence of online labour platforms, which facilitate in bringing together supply and demand, might have consequences for the role of line managers. This study aims to determine which implications online labour platforms pose for the role of line managers in the healthcare sector. Therefore, in-depth semi-structured interviews were conducted with 11 (former) line managers from different healthcare or healthcare related organisations. Analysis of the semi-structured interviews demonstrated that online labour platforms have multiple implications on the role of line managers. The most imp ortant implications are; line managers practically need to manage their human capital individually, the selection and acquisition of human capital gets easier and of higher quality, and the increase in external employees results in greater labour expenditures and workload for internal employees. On this basis, online labour platforms have multiple implications for the role of line managers in managing their human capital
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:http://purl.utwente.nl/essays/81270
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