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A nightmare of a colleague : An explorative study on the relation between the three nightmare traits, personality and conflict coping styles in a working environment

Brummelhuis, N.P. (2020) A nightmare of a colleague : An explorative study on the relation between the three nightmare traits, personality and conflict coping styles in a working environment.

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Abstract:Almost every employee has to deal at some point with colleagues exposing the Three Nightmare Traits (i.e. low conscientiousness, low honesty-humility, and low agreeableness). Such nightmare colleagues easily provoke conflict situations, damage the company and hinder a vital working environment. However, research lacks on how to deal with TNT colleagues and research is inconclusive on how a person’s personality influences their conflict coping style. Therefore, this research aimed to gain insight into how people are coping with co-workers expressing one or a combination of the nightmare traits. Additionally, the aim was to examine how personality traits influence the coping style one adopts when having a conflict with a TNT co-worker. The results indicate that adopting a conflict coping style is independent from exposure to someone expressing one, or a combination of the TNT. Instead, this study provides the insight that when having a conflict with a TNT co-worker, personality is an important determinant when adopting a coping style. This study offers some first suggestions how to support employees in coping with nightmare co-workers. Concludingly, this study gives suggestions where future research on the relation between the TNT, personality, and conflict coping should focus on.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology MSc (66604)
Link to this item:http://purl.utwente.nl/essays/81336
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