University of Twente Student Theses


Exploring the relation between Boundary Crossing and Social Regulation

Jaspers, Patricia (2020) Exploring the relation between Boundary Crossing and Social Regulation.

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Abstract:Companies should share knowledge to develop and implement the novel technologies and services that are necessary for innovation. When sharing, obstacles that function as boundaries might be encountered, causing discontinuation of communication. Continuing communication can be accomplished through four methods, known as boundary-crossing mechanisms: Identification, coordination, reflection and transformation. These mechanisms do not automatically occur by continuing interactions. Hence, deploying social regulation strategies may promote the occurrence of boundary-crossing mechanisms. Social regulation implies that team members deliberately change strategies and fine-tune perspectives during their activities. Three social regulation strategies were measured: Planning, cognitive processing and motivation regulation. Moreover, these strategies may be used on a high and a low level. At a high level, strategies are used to enhance the performance of the team, with input given from the whole team. At a low level, strategies are used to feasibly complete a task, and input from others is not a necessity. The aim of this research is to gain a better understanding of the relation between social regulation strategies and boundary-crossing mechanisms within team meetings of experts with different backgrounds. An exploratory qualitative study was conducted, in which six meetings between two teams were observed. A coding scheme was created based on various theories and for each meeting, the constructs were coded. The results revealed that both teams only engaged in reflection and transformation. A possible relation was observed between high-level cognitive processing and reflection. Regarding transformation, there was a possible relation to high-level planning and high-level cognitive processing. Future research should observe more team meetings to examine the possible relation and should continue with quantitative research to measure how strong the relations are between the two constructs. Furthermore, it should be explored which challenges or goals match the boundary-crossing mechanisms best.
Item Type:Essay (Master)
1986, Arnhem, Nederland
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:70 social sciences in general
Programme:Educational Science and Technology MSc (60023)
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