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Augmented Reality in daily policing : effects on citizens’ willingness to cooperate, legitimacy perceptions and privacy concerns.

Eberhardt, Lisanne (2020) Augmented Reality in daily policing : effects on citizens’ willingness to cooperate, legitimacy perceptions and privacy concerns.

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Abstract:This research aimed to assess possible consequences which arise when the police implement Augmented-Reality glasses in daily policing. Specifically, citizens' willingness to cooperate, their legitimacy perceptions, and privacy concerns were assessed. The study used a 3 (type of technology: traditional, mobile phone, AR-glasses) x3 (type of information: navigation, notification, facial recognition) between participants design. Participants were shown a video where a police officer was using one type of technology in combination with the explanation of one type of information. Results indicated that legitimacy perceptions predicted citizens' willingness to cooperate. Further, the effect of type of technology on citizens' willingness to cooperate seems to not depend on legitimacy. However, correlation analyses indicated that legitimacy may have an influence on the willingness to cooperate for citizens who encounter the police in a traditional manner or with a mobile phone. Lastly, results showed that participants raised privacy concerns when the police used a mobile phone or AR-glasses for facial recognition purposes. All in all, the police may implement AR-glasses since they do not have a negative effect on citizens compared to already implemented methods. Nonetheless, the police should consider avoiding using AR-glasses for facial recognition purposes.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology BSc (56604)
Link to this item:http://purl.utwente.nl/essays/81785
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