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Usability studies evaluating Virtual Reality treatment in Mental Health Care : a literature review

Binnenmars, N (2020) Usability studies evaluating Virtual Reality treatment in Mental Health Care : a literature review.

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Abstract:This literature review aims to determine which usability dimensions are discussed and how these are measured in studies which evaluate the usability of VR interventions for the treatment of mental health symptoms. In three databases, 464 articles were gathered with the search term: Treatment AND “virtual reality” AND (usability OR utility). The five usability dimensions (satisfaction, learnability, efficiency, error and memorability) of Nielsen (1994) were checked in the articles. The results show that satisfaction is researched most frequently, and the dimension memorability was not researched in the articles at all. From this literature review can be concluded that more attention should be paid to the different dimensions of usability and focus on one dimension or the realism of the intervention should be avoided. Also, more attention could be devoted to the methods used to measure usability. Besides, it should be considered whether the dimensions used fit with the intervention evaluated, which will result in an adequate evaluation of the usability rather than the user-experience. Nielsen’s framework is not the optimal framework to use when evaluating VR in mental health care and more attention should be devoted to creating a usability framework that can be applied to multiple interventions.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology BSc (56604)
Link to this item:http://purl.utwente.nl/essays/81801
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