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Drivers that influence enterprises to commit to social responsibility : a study on Dutch small and medium-sized enterprises

Welter, E. (2020) Drivers that influence enterprises to commit to social responsibility : a study on Dutch small and medium-sized enterprises.

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Abstract:The literature on social responsibility suggested that there is a need to get a better understanding of small and medium-sized enterprises’ engagement in social responsibility, to support decision-makers to identify improvements that are needed. This study examines what drives Dutch SMEs to commit to social responsibility that can lead to innovation activities that have social intent. A qualitative multiple-case study research design was used to examine six Dutch small and medium-sized enterprises. Data was analysed with-in and across cases. The findings indicate that the main reasons for having social responsibility are that it has grown into the company over the years, and that intrinsic motivation is needed. The welfare of employees is a key motivation for social responsibility activities among Dutch SMEs. Based on the findings, it seems that in the founding stage SMEs are mostly driven by values. Whereas in a later stage, it seems that SMEs are driven by value. Furthermore, the findings suggest that CEOs of Dutch SMEs perceive social responsibility as very important. However, it seems that they may not have the needed knowledge or requirements to implement social responsibility activities effectively. Therefore, SMEs should actively learn about social responsibility and its benefits for their companies.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:International Business Administration BSc (50952)
Link to this item:http://purl.utwente.nl/essays/81827
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