University of Twente Student Theses


Job criteria for successful use of AI

Veen, Jos van (2020) Job criteria for successful use of AI.

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Abstract:The purpose of this research is to find criteria for jobs in order for AI to be used. These criteria show why some jobs can use AI, and why some other cannot.This was researched through a literature review of 20 jobs in which AI-possibilities are already widespread. This was supported by semi-structured interviews with people already working with AI.The three main criteria for jobs found were 1. Having one or more tasks that are routinely and repetitive, and do not require creativity. 2. Having enough data to train the AI. 3. No empathy or caregiving needed for the task. Next to this, it was found that the impact for lower-income jobs is higher and that the future way of working will change drastically.This research builds on the theory of job design by constructing criteria for AI use in jobs. Next to this, it also finds that low skill variety, task significance/identity and low autonomous jobs are at risk of becoming obsolete.The findings of this research can be used in determining if any job can use AI now or in the future. Implications also are that employees need to realize the change that is coming and prepare for it.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:International Business Administration BSc (50952)
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