University of Twente Student Theses
The Altering Role of Line Managers due to Artificial Intelligence for Recruitment
Sander, L.A. (2020) The Altering Role of Line Managers due to Artificial Intelligence for Recruitment.
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| Abstract: | This study aims to decrease the knowledge gap regarding the changing role of line managers due to artificial intelligence for recruitment. It elaborates on the opportunities and challenges of artificial intelligence for recruitment and the consequent altering role of line managers. The study uses a mixed-method approach, consisting of a systematic literature review and semi-structured interviews. The semi-structured interviews were conducted with experts from various AI-software providing companies. We have found that AI for recruitment is likely to assist line managers taking over administrative tasks, while also supporting the decision-making process by augmenting their human intelligence. The nature of artificial intelligence remains supportive, meaning that the role of line managers within recruitment cannot be replaced as their human intuition remains necessary in building relationships with candidates, final decision-making and in avoiding the challenges that artificial intelligence for recruitment brings. However, the role of line managers is likely to change in the following four ways: earlier involvement within recruitment, shift from an administrative towards a coaching role, need for a new combination of skills and an altering collaboration with the HR manager. The study provides insights to a wide range of people (incl. line managers, executives, HR managers and employees) who are willing to adopt AI for recruitment. Besides, also software suppliers can benefit from this research. The originality can be found in the specific focus on the role of line managers after the introduction of AI, whereas previous literature only focused on the altering role of HR managers. |
| Item Type: | Essay (Bachelor) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 85 business administration, organizational science |
| Programme: | International Business Administration BSc (50952) |
| Link to this item: | https://purl.utwente.nl/essays/81920 |
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