University of Twente Student Theses


Data Literacy: Detecting Data Literacy Gaps within Businesses

Disseldorp, BSc E.M. van (2020) Data Literacy: Detecting Data Literacy Gaps within Businesses.

[img] PDF
Abstract:Businesses face new challenges every day while trying to be more innovative, competitive, and profitable. The rise of data enabled businesses to make data-driven decisions. To reap the benefits of data, the workforce of any business needs to possess different skills. This is where data literacy plays a significant role. Data literacy is the extent to which an employee can work with data and use it efficiently. By identifying the various levels of data literacy and management tools that support businesses to increase the general level of data literacy, this paper shows businesses what data literacy levels exist and how they are put in context. Furthermore, this paper shows managers and project leaders how to assess employees’ level of data literacy by offering multiple tools provided by scholars as well as businesses. To complement the theory, this paper examined how businesses monitor the level of data literacy among the workforce, how businesses determine a strategy to detect data literacy gaps, and what actions businesses take to overcome data literacy gaps found among the workforce. The results show that businesses rely on regular performance reviews. Additionally, businesses favour personal coaching and offering trainings to overcome obstacles faced regarding data literacy.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:International Business Administration BSc (50952)
Link to this item:
Export this item as:BibTeX
HTML Citation
Reference Manager


Repository Staff Only: item control page