University of Twente Student Theses


Design of an innovation ecosystem within the Netherlands Fire Service

Stroet, H.P.J. (2022) Design of an innovation ecosystem within the Netherlands Fire Service.

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Abstract:Purpose This research is focused on identifying the design principles of, and ultimately designing, an innovation within the Netherlands Fire Services (NFS), in order to promote and better support employee-driven innovation (EDI). Design A total of 24 interviews, both in-depth and expert interviews, were conducted. These interviews were coded and analysed to come to the results of this study. Findings Most importantly we found preconditions and design principles for the formation and functioning of an innovation ecosystem, allowing us to design an innovation supporting ecosystem for the NFS. Additional insights beside the design suggest the indivualistic role of innovating employees within the NFS, indicating the traditional nature of the organisation. Value The main value of this research lies in the use for the NFS of the proposed ecosystem to better support EDI. After implementation of the full design, employees should perceive more support in generating and improving innovative ideas. Implications New insights are added to the fields of innovation ecosystems, EDI and innovation supporting stakeholders literature. As the largest value lies in the practical contributions to the NFS, multiple short- and long-term recommendations to implement the ecosystem were formulated.
Item Type:Essay (Master)
Veiligheidsregio Twente
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
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