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Digital communication in Victim-Offender Mediation (VOM) : The victim’s perspective on the application of video messaging in VOM

Reichelt, A.K. (2020) Digital communication in Victim-Offender Mediation (VOM) : The victim’s perspective on the application of video messaging in VOM.

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Abstract:This research explored which group of victims would be willing to participate in a new, digital form of victim-offender mediation (VOM), namely video messaging. This was done by comparing three forms of mediation regarding victims’ needs. It was expected that fear towards the offender, the need to share information with the offender, and the need for information predict victims’ willingness to participate in three forms of VOM, namely face-to-face mediation, video messaging, and letter exchange. A sample of 111 participants read a crime scenario in which they imagined being a victim and filled in an online survey regarding their feelings and needs after crime, and their willingness to participate in VOM. It was found that fear was no significant predictor of victims’ willingness to give a video message. However, fear negatively predicted participation in face-to-face mediation. Moreover, fear did not influence the relationship between participants’ need to share information and their willingness to participate in video messaging or in face-to-face mediation. Against expectations, victims’ need to share information positively predicted both victims’ willingness to participate in video messaging and letter exchange. Lastly, the need for information unexpectedly predicted both victims’ willingness to participate in face-to-face mediation and video messaging positively.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology BSc (56604)
Link to this item:http://purl.utwente.nl/essays/81960
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