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Secondary-stress and mental-wellbeing in Dutch crisis line volunteers : the moderating role of self-compassion

Ventker, P.B. (2020) Secondary-stress and mental-wellbeing in Dutch crisis line volunteers : the moderating role of self-compassion.

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Abstract:Background: In Various types of “trauma-helpers“ have been found to express symptoms of Secondary-Traumatic-Stress. However, few studies have examined Secondary-Traumatic-Stress in crisis line volunteers and even fewer their positive Mental-Wellbeing. Possible personal resources such as Self-Compassion have not been investigated by now. Further, findings regarding the relation of Secondary-traumatic-stress to age and professional training (in human caregiving) are mixed. Aim: The current study is concerned with investigating the prevalence of Secondary-Traumatic-Stress, Mental-Wellbeing and Self-Compassion, as well as their associations in crisis line volunteers. Also, a possible moderation effect of Self-Compassion on the relation between Secondary- Traumatic-Stress and Mental-Wellbeing was explored. Lastly, the relation of age and professional training (in human caregiving) to Secondary-traumatic-stress were investigated. Methods: An online survey-study-design was applied. The sample was taken from three Dutch crisis line services and included 593 active crisis line workers. Results: Mental-Wellbeing (MHC-SF) was (with Mean of 51.7) found to be high. Secondary-Traumatic-Stress (ProQOL) was not common, only ca. 6.4% expressed moderate to high symptomatology (with Mean of 16.5). Self-Compassion was found to be high (with mean of 22.2). The correlation between Secondary-traumatic-stress and Mental-Wellbeing was only weak (r = -0.17) and was not moderated by self compassion. Neither age nor professional training (in human caregiving) showed to be associated with Secondary-traumatic-stress. Conclusion: Secondary-Traumatic-Stress is not a phenomenon that can be observed in the majority of Dutch crisis line volunteers. It is weakly associated to Mental-Wellbeing, supporting the notion that they are separate continua of mental-health. Self-Compassion seems to be a factor that is directly related to Mental-Wellbeing, but only weakly to Secondary-Traumatic-Stress
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Programme:Psychology BSc (56604)
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