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Impact of interview style on perceived trust in the interviewer and the effect on risk perception

Gencsoy, Melissa (2020) Impact of interview style on perceived trust in the interviewer and the effect on risk perception.

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Abstract:The purpose of this study was to get a deeper understanding of the impact of interview styles on suspects perceived trust and the effect of risk perception. Previous research indicated that information-gathering interview styles lead to higher trust in the interviewer and that higher trust reduces suspects risk perception. Moreover, this study aimed to find out if trust mediates the relationship between interview style and risk perception. The manipulated variable in this online study is the different interview-style that is being used. Most of the results are not in line with the previous indications, meaning that this research did not show that an information-gathering style increases suspects trust and that the general trust scale is not negatively correlated with risk perception. The results indicate that trust does not mediate the relationship between interview style and risk perception. Moreover, the findings indicate that high levels of perceived ability, a characteristic of trust, in the interviewer lead to high levels of risk perception. Since this study showed that trust is not the variable that mediates the relationship between interview style and risk perception, further research should investigate a different variable that mediates the relationship between interview style and risk perception.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology BSc (56604)
Link to this item:http://purl.utwente.nl/essays/82457
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