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Investigating the extent to which the processing style is associated with students’ overall expected experience, engagement and usability of eHealth websites

Hohendorf, L. (2020) Investigating the extent to which the processing style is associated with students’ overall expected experience, engagement and usability of eHealth websites.

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Abstract:BACKGROUND: eHealth, which is the use of technology to support health, well-being, and healthcare, is a growing field of interest, however, adherence rates are low resulting in low, if any, positive effects of the technology. Research has shown that engagement and usability are related to adherence and effectiveness, but differ between individuals. It is, however, not known yet what causes these differences, but sensory processing could be a factor for this. More research is needed however to examine this association wherefore the aim of this study was to investigate the relationship between sensory processing or the five sub-categories of the Adolescent/Adult Sensory Profile (AASP) and expected experience, engagement, and usability. METHODS: In total, 66 students volunteered to take part in this cross-sectional survey study from which 19 had to be excluded. To receive an indication of the student’s sensory processing style, expected experience, engagement, and usability, the AASP, questions measuring the experience, the TWente Engagement with Ehealth Technologies Scale (TWEETS), and the System Usability Scale (SUS) were used. Screenshots from the two case websites Therapieland.nl and MindDistrict.com were used instead of the websites. Analyses were performed using multiple regression analysis with an interaction term and Spearman correlations between sensory processing or the five sub-categories of the AASP and the expected experience, engagement, and usability. RESULTS: Overall, the results from the multiple regression analysis showed that there was no association between the sensory processing style and expected experience of, engagement with, and usability of the eHealth websites. Additionally, Spearman correlations mainly revealed no significant correlations between the sub-categories of the AASP and expected experience, engagement, and usability. The sub-category touch processing (p = 0.014, rs = -0.360) showed a significant and moderate negative correlation to participants’ experiences of MindDistrict.com. DISCUSSION & CONCLUSION: Concluding, there seem to be no association between sensory processing or the five sub-categories of the AASP and the expected experience, engagement, and usability. However, due to the low number of participants, the focus on screenshots instead of actual websites, and the use of a neurotypical population not many conclusions can be drawn with certainty. Therefore, this topic should be investigated further in the future. This could be done by, for example, using other measurement devices like eye-tracking and think-aloud to gain closer insight.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Programme:Psychology BSc (56604)
Link to this item:https://purl.utwente.nl/essays/82592
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