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Secondary traumatic stress, distress and well-being among crisis line workers : does self-compassion act as a buffer?

Lorenz, Linda (2020) Secondary traumatic stress, distress and well-being among crisis line workers : does self-compassion act as a buffer?

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Full Text Status:Access to this publication is restricted
Embargo date:3 August 2022
Abstract:Crisis line services are a valuable contribution to our healthcare system, yet its workers also must deal with intense stressors. To find out factors influencing workers mental health, this study examined the level of secondary traumatic stress, distress and well-being in crisis line workers and explored the role of self-compassion in this regard. Additionally, the different facets of self-compassion were examined. A cross-sectional design with an online survey available between November and December 2019 was used. Participants were recruited from three Dutch crisis lines. N=593 workers participated in the study. Results showed that most workers did not have high levels of decreased mental health but high levels of self-compassion. Moreover, the total self-compassion factor was a moderator in the relationship between secondary traumatic stress and distress. However, analysing the positive and negative self-compassion factor separately revealed that only the negative factor was a moderator in the relationship. These results provide preliminary evidence that self-compassion is associated with secondary traumatic stress, distress and well-being and could act as a buffer in the relationship between secondary traumatic stress and distress. However, also the need to further research the different facets of self-compassion is highlighted. More elaborated study designs are necessary to draw certain conclusions about the role of self-compassion in the mental health of crisis line workers.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology MSc (66604)
Link to this item:http://purl.utwente.nl/essays/82666
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