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How does personalization in eHealth interventions work? : A systematic literature review

Ellenberger, F. (2020) How does personalization in eHealth interventions work? : A systematic literature review.

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Abstract:Background: Personalizing eHealth interventions to the specific needs of individuals is difficult but has been done for many years. The effectiveness of eHealth interventions is suggested by research to a certain extent but there is no standardization of methods and definitions of personalization and it is still used interchangeably with tailoring (Sebri & Savioni 2019). This issue is highly debated in the literature and makes the evaluation of effectiveness more difficult. Therefore this study aims an interesting approach to systematically research the process of personalization in Ehealth interventions. Objective: To examine how the process of personalization is being done in eHealth interventions, these research questions need to be answered: What data is being used to personalize? (1); What focus does the personalized eHealth intervention have? (2) What eHealth intervention categories are there in personalized eHealth? (3) Methods: A systematic literature search was done in Pubmed until the timeframe of June 2020. The study type was not an exclusion criteria, but studies were only included if they clearly indicated how they personalized their eHealth intervention, which technology they used, data they used to personalize and if they had an existing intervention and not a suggestion for the future. Results: The search strategy resulted in 35 studies which were included in this systematic literature review. Multiple categories of studies were established, language-based interventions (n=16) being the most prevalent. Five different types of data were identified that were collected for personalization purposes with outcomes data (n=33) being the most collected. Also, what the data is used for or the focus of the personalization was split into four categories with disease/illness management (n= 21) being the most focused on. Discussion: The conclusion of the review was the identification of different categories in personalized eHealth intervention, and the confirmation of the diverse topics that personalization and eHealth interventions are. The future of personalized eHealth interventions lies in the research that is being done in the standardization of the diverse methods and definitions of personalization. For future research, the effectiveness should be researched with the data collection types and its usage. To reach eHealth interventions full potential the development needs to be more accompanied with the implementation and evaluation process.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology BSc (56604)
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