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The role of HR in stimulating supervisors and their employees to engage in innovative work behavior : a case study at an insurance company

Holterman, M.C. (2020) The role of HR in stimulating supervisors and their employees to engage in innovative work behavior : a case study at an insurance company.

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Abstract:Purpose: The purpose of this paper is to examine the role of HR in stimulating supervisors' ability, motivation and opportunity to support and stimulate the innovative work behavior of the employees. Design/methodology/approach: The study uses an exploratory case study at a Dutch insurance company with a combination of interviews and diary studies Findings: The findings show that there are several supporting HR practices that influence the supervisors' ability, motivation and opportunity to support and stimulate the innovative work behavior of the employees. Practical implications: The results of this research allow managers and HR professionals to understand how the supervisor can be supported by the organization in supporting and stimulating employees' innovative work behavior. Value: Previous researchers have shown that both HR and the supervisor play an important role in supporting the employees' innovative work behavior. However, researchers have not yet investigated the role of HR for the supervisor. This research adds to this by presenting a model that specifies how HR can stimulate the supervisors' ability, motivation, and opportunity to support the innovative work behavior of employees. Keywords: Innovative work behavior, HR practices, AMO framework, supervisory support.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:http://purl.utwente.nl/essays/82873
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