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Customization in eHealth interventions : a possibility for patients with chronic illnesses, overcoming technological barriers and promoting user engagement.

Gießelmann, Kai (2020) Customization in eHealth interventions : a possibility for patients with chronic illnesses, overcoming technological barriers and promoting user engagement.

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Abstract:In recent years’ research concerning electronic health (eHealth) gained relevance with regards to its potential to address a wide user base. A refined understanding of the term customization could help to provide better care, explore alternative intervention concepts and tackle barriers to eHealth applications for patients suffering from chronic illness. The present scoping review aims to give a representative overview of possible effects customization could have on user engagement and barriers within the target group.The findings suggest that a differentiation between the terms tailoring, personalization and customization rarely is addressed. The scoped literature addresses tailoring and personalization in terms of heightened user engagement. Furthermore, self-management was highlighted as an elemental skill and viable tools in overcoming technological- and treatment barriers for patients with chronic illness.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology MSc (66604)
Link to this item:http://purl.utwente.nl/essays/83004
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