University of Twente Student Theses

Login

Human-centred design for sustainable behaviour change : research, design and evaluation of a mobile application

Volz, N. (2020) Human-centred design for sustainable behaviour change : research, design and evaluation of a mobile application.

[img] PDF
48MB
Abstract:In this master's thesis, it is investigated how to design a mobile app that encourages people to take on sustainable actions across different areas of life (e.g. nutrition, mobility, waste). Additionally, it is analysed in a field study, whether the app usage leads to more sustainable behaviour in a real-life setting. At the core of the app are sustainability challenges in which users participate, collaborate and compete in a community environment and receive targeted, personalised feedback and tips. In a two-weeks field study, the app is tested with 30 users. The analysis shows that, during the usage phase of the app, participants acted statistically significantly more sustainably with regards to the self-reported behaviours "nutrition", "tap water consumption" and "shower time" as compared to the pre-study measurement. Users' positive attitudes towards acting sustainably and their perceived behavioural control also statistically significantly increased. Limitations of the study include the usage of non-validated questionnaires and self-reports, a small and highly homogenous test group and technological immaturities of the app that might have impacted the user experience. In the future, field studies should be expanded to more areas of life (e.g. travel, finances) and be applied over a longer period of time.
Item Type:Essay (Master)
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Subject:54 computer science
Programme:Interaction Technology MSc (60030)
Link to this item:http://purl.utwente.nl/essays/83091
Export this item as:BibTeX
EndNote
HTML Citation
Reference Manager

 

Repository Staff Only: item control page