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Improving the user experience of a digital learning platform for learning and development in the workplace

Veloce, G. (2020) Improving the user experience of a digital learning platform for learning and development in the workplace.

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Full Text Status:Access to this publication is restricted
Embargo date:31 July 2023
Abstract:The aim of the proposed research is to identify and address the key factors that can improve the design of contents for a digital learning platform for workplace learning. For the proposed case study, two different types of users were considered, managers and employees that work in the field of manufacturing industries. Managers’ pain points and employees’ motivation were investigated during the research in order to identify and meet their needs. The evaluation was conducted with actual users from both target groups in different ways. From the factors identified in the interviews’ analysis, the research led to the design and implementation of an employee dashboard that allows managers to keep track of their employees’ learning and development and a user profile that helps employees’ boost their motivation while progressing in their learning journey. Considering that managers want to check the progress of their employees during their learning and development training, the dashboard allows them to search and check for the progress made so far. As for the employees, being rewarded with badges and as top learner of the week, for example, employees feel their motivation boosted.
Item Type:Essay (Master)
Clients:
Peers Solutions GmbH, Berlin, Germany
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Subject:81 education, teaching
Programme:Interaction Technology MSc (60030)
Link to this item:http://purl.utwente.nl/essays/83103
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