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Sensemaking in organizational change : a study on the relation between sensemaking strategies, knowledge and objects of change

Meulen, M. van der (0202) Sensemaking in organizational change : a study on the relation between sensemaking strategies, knowledge and objects of change.

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Abstract:This research focuses on how individuals make sense in organizational change. Organizations in the healthcare sector redefine their goals and values to ensure its survival in a competitive environment and expect cooperation of their employees to create a successful change. Even though it is known that every individual changes in a different way, it remains unclear if there are individual differences in sensemaking and what these differences are when individuals try to make sense of organizational change. The current exploratory case study gives insight in the different sensemaking strategies employees apply on, the knowledge they gain from these strategies and the objects of change as result of these strategies. Semi-structured interviews with employees who just went through the process of change are conducted to gain in-depth understanding of the individual sensemaking process. Data is analyzed using a thick description with member check and coded using the literature review, which leads to patterns and correlations to answer the research questions. In this explanatory case study, it is expected to create a deeper understanding of individual sensemaking by comparing different sensemaking strategies, and its influence on gained knowledge and behavioral outcomes. These new insights might help organizations to better understand (the importance of) individual sensemaking in a change process, which is expected to increase the possibility for successful organizational change.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:70 social sciences in general
Programme:Educational Science and Technology MSc (60023)
Link to this item:http://purl.utwente.nl/essays/83692
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