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Decision support for barge planning at Combi Terminal Twente

Smeekes, B. (2020) Decision support for barge planning at Combi Terminal Twente.

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Abstract:Combi Terminal Twente B.V.(CTT) is a terminal operator with terminals at 4 locations, in Hengelo, Almelo, Rotterdam, and Bad Bentheim. The main service CTT provides is the transportation of containers between Rotterdam and Twente. With an increasing complexity of the planning and constant intraday planning changes, there are many real-time decisions made without having a total overview of the situation. This leads to CTT encountering difficulties in scheduling the transport of containers by barge due to a lack of a holistic overview supporting the decision making. The research problem of the thesis is: “How can we build a decision support tool for the barge planners at CTT?”. According to the barge planners, there are several time-consuming, non-value adding and partly automatable activities in their daily routine, which are identified in the research. To assist the barge planners with these daily activities, first KPIs were chosen to indicate the current and improved performance. Next these KPIs were ranked on their relevance according to a 5-step AHP method for the selection of KPIs. This resulted in five KPIs relevant for the barge planners; on-time delivery, order cycle time, transport costs, barge utilization and average delay. The result of this thesis is a PowerBI dashboard which can assist the barge planners with their daily planning, by giving them a holistic overview of the planning process and the parts of the planning that can be improved.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:50 technical science in general, 55 traffic technology, transport technology, 58 process technology
Programme:Industrial Engineering and Management BSc (56994)
Link to this item:http://purl.utwente.nl/essays/83942
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