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A formative evaluation, of a workflow management system to integrate contracting and procurement processes at Company X, a case study.

Evers, DSR (2020) A formative evaluation, of a workflow management system to integrate contracting and procurement processes at Company X, a case study.

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Abstract:Company X is developing an information system that integrates the existing information systems within contracting and procurement with each other. This research focuses on the evaluation of the first version of this new information system that must bring the other systems together, from a viewpoint of category managers. A literature study helped to find out what the important factors are for a successful implementation. Therefore, this research was framed up to dive deeper into the requirements of future everyday users of the new information system. This thesis uses a combination of interview techniques and surveys to find out and verify the requirements of category managers. A small group of category managers is interviewed, and their given requirements are verified amongst a bigger group of category managers. These verified requirements are tested against the Proof of Concept (PoC) to see how much of the requirements are already included or could be included. The developers could use the outcome of the research to include missing requirements from important stakeholders and help to implement and accept the new information system in a better way.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Industrial Engineering and Management BSc (56994)
Link to this item:http://purl.utwente.nl/essays/85255
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