University of Twente Student Theses


A Data Integration Design Approach for the Planning Process of a Public Transport Operator

Kuil, E.D. van der (2020) A Data Integration Design Approach for the Planning Process of a Public Transport Operator.

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Abstract:Public transport operators (PTOs), among other companies nowadays, are experiencing an organizational shift towards an expanding role of data and IT in their business processes. The PTO’s planning process is very data-intensive, as it consumes and provides vast amounts of data. Managing this data carefully is necessary to reach stakeholders’ goals. This research focuses on the data integration aspect of data management and proposes a data integration design approach for the planning process of a PTO. This consists of a target data architecture and an approach which considers how to move towards this architecture. Systematic literature reviews, semi-structured interviews and the TOGAF ADM are used to carry out this research. The proposed artifact was validated by experts in the field of PTO planning. It was found that that the proposed design contributes to cost savings, more efficient and flexible planning, higher IT service quality and a futureproof data integration situation.
Item Type:Essay (Master)
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Subject:54 computer science, 55 traffic technology, transport technology, 85 business administration, organizational science
Programme:Business Information Technology MSc (60025)
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