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A tool for facilitating User Research for the GriDD UX Lab

Verheij, L. (2020) A tool for facilitating User Research for the GriDD UX Lab.

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Abstract:GriDD recently has started to develop a UX (User Experience) ‘Lab’, which offers user research services. This paper focuses on developing a tool to support the UX Lab. It will be used by employees of GriDD, to support them doing user research. The paper contains an investigation in existing UX Labs, and different approaches and methods that facilitate user research. Thereby, it describes the vision of the clients and employees on the UX Lab, through interviews. A co-design session was held to clarify the joint vision on the tool for the UX Lab and draws conclusions for the design of the tool. User profiling is applied to create design guidelines for the tool. The thesis concludes with a validation of the UX Lab prototype based on an internal testing. An elaboration is given on the product’s prototype, which fully reflects the features and usability of the tool.
Item Type:Essay (Master)
Clients:
GriDD, Enschede, Netherlands
Faculty:ET: Engineering Technology
Subject:01 general works
Programme:Industrial Design Engineering MSc (66955)
Link to this item:http://purl.utwente.nl/essays/85362
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