University of Twente Student Theses


Information value for disruption management in supply chains

Prieskienis, Adrijus (2021) Information value for disruption management in supply chains.

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Abstract:Supply chains (SC) are vulnerable to unpredictability and uncertainty. In the year of 2020, the biggest disruption in SC emerged – the globally-spread virus COVID-19, which is a highly unpredictable, long-term threat. Such disruptions cause unwanted propagations, i.e. the ripple effect. In order to mitigate disruption risks, certain measures can be taken. Supply chain management can be defined as a set of approaches utilized to integrate all SC members in order to perform efficiently and satisfy customer demand. However, the literature about supply chain management (SCM) so far did not focus on information sharing during disruptions. Therefore, this paper aims to prove that information sharing in SC disruption management is a crucial factor. The results of this paper are twofold. This paper recommends a list of key performance indicators (KPIs) that could be exchanged between SC partners in order to mitigate uncertainty. The list includes KPIs such as service level, delivery time, lead time and other valuable indicators. Moreover, this study offers a list of effective disruption risk mitigation strategies, such as collaboration, visibility, digitalisation and flexibility. The findings of this research were gathered by performing a systematic literature review (SLR), collecting insights from SCM webinars and obtaining information from an interview. This research could help decision-makers to identify, prevent and reduce disruption risks in SCs.
Item Type:Essay (Bachelor)
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Subject:54 computer science
Programme:Computer Science BSc (56964)
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