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Shifting towards a more risk- and data- driven supervision of the Wmo and youth care within the municipality of Enschede

Willems, Madelon (2021) Shifting towards a more risk- and data- driven supervision of the Wmo and youth care within the municipality of Enschede.

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Abstract:Background: Since 2015, the responsibility for the supervision of quality and lawfulness of the Social Support Act (SSA; Dutch: Wmo) and youth care has been the municipality’s. To improve supervision on inadequate quality and unlawful healthcare it is necessary to examine different risks that cause these inadequacies and unlawfulness. The aim of this study is to determine the risks municipalities should consider in a more risk-based data-driven supervision. Methodology: To answer the research question, literature research was conducted and interviews were held for which supervisors of Wmo and youth care were interviewed. Results: Eleven risks were mentioned in both literature and the interviews, indicating that these risks lead to inadequate quality and unlawfulness of healthcare. The overarching themes of these risks are, money is not spent on care and transparency of the provider for lawfulness, and, efficient, effective, safe, and client-oriented for quality. Indicators have been determined, and for three a limit value could be set. Conclusion: Using these eleven risks in data-driven supervision is recommended. Possible follow-up research could focus on risks only mentioned in the interviews. Keywords: Social Support Act (SSA; Dutch: Wmo), youth care, municipality, Zorg in natura (ZIN), risk-based, data-driven, supervision, dashboard.
Item Type:Essay (Master)
Faculty:TNW: Science and Technology
Subject:44 medicine, 88 social and public administration
Programme:Health Sciences MSc (66851)
Link to this item:http://purl.utwente.nl/essays/86111
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