University of Twente Student Theses


Algorithms changing jobs: the role of the HR professional

Heide, R. van der (2021) Algorithms changing jobs: the role of the HR professional.

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Abstract:The rising use of algorithmic decision-making within organizations increasingly affects different aspects of a job. This leads to the fact that job design is affected. In this study, we explore how the role of the HR-professional changes given the indirect influence of algorithmic decision-making on job design. Consequently, we explore how the tasks and responsibilities, competences and value creation changes of HR-professionals. In order to find out how the role of the HR-professional changes, we used an exploratory research using secondary data analyses and expert interviews. Based on the analyses of WOB proposes, multiple other documents, and interviews with 17 experts, we found the following: due to the influence of algorithms on job design, the role of the HRprofessional is expected to shift towards a strategic role. Especially, the role of the HRprofessional is envisioned to shift to a strategic role where HR-professionals focus on the department- and organizational level and where data becomes increasingly important. Particularly, to lack of storing data and using data for advising stops the HR-professional from shifting to the strategic role.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
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