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Identification and processing of quality ideas: A case of idea management in the front-end of project management in Projektron BCS

Wallisser, J.M. (2021) Identification and processing of quality ideas: A case of idea management in the front-end of project management in Projektron BCS.

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Abstract:This study explores idea management in the front-end of project management from a systems configuration standpoint. It is based on the case of Projektron BCS – a web-based project management software – and the organizations using it. Configurations of an idea management system enable the processing and identification of quality project-related ideas in different environments and for different organizational requirements. This study explores them in an abductive approach built on a grounded theory literature review and semi-structured interviews with experts in Projektron GmbH and user organizations. The study first outlines a framework of the idea in an idea management system. Based on the processing of an evolving idea, this study expands the framework to include the stages taking place during idea processing and identification of quality ideas and the related concepts to the stages: the gates and activities conducted by different roles. The findings show that the stages are components of an idea management system and they are orchestrated in possible configurations based on the value configuration model of a chain, shop, and network. Chains are a sequential long linked idea management system that excels at efficiently processing refined ideas. Shops rely on intensive cyclical processing of ideas and can increase idea quality to meet a standard. Networks consist of a mediating platform that links users to simultaneously conduct the stages and co-create value during capture, improvement, and evaluation in the form of user ideas. The organizational context and the characteristics of processed ideas relate to each configuration: This enables organizations to choose a configuration based on their organizational context and idea types to configure a suitable idea management system in the front-end of project management. Based on these insights, this study develops a conceptual prototype of an idea management solution inside Projektron BCS in the front-end of project management and outlines design guidelines for both future design science research application and product development in Projektron BCS. On the academic side, this study addresses the research gap regarding idea management in the front-end of project management. The development of a framework of an idea management system and its configurations suitable to the different organizational contexts enlarges the corpus of knowledge regarding idea- and project management and information systems for these topics and introduces a new theory about the front-end of project management.
Item Type:Essay (Master)
Clients:
Projektron GmbH, Berlin, Germany
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:http://purl.utwente.nl/essays/86241
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