University of Twente Student Theses


Accomplishing a high delivery satisfaction by switching to a better process-supporting planning system

Toering, N. (2021) Accomplishing a high delivery satisfaction by switching to a better process-supporting planning system.

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Embargo date:15 July 2023
Abstract:During this master thesis, processes at a manufacturing company with high mix, low volume production are analyzed to figure out what the company needs for realizing a high performance on delivery reliability. The company makes use of dual source, customer orders of the company includes a high variety of products including projects, quality requirements are high and processes contain a variety of uncertainties. Based on these findings, literature research is done in project planning, project management, dynamic planning and capacity planning. For managing projects, capacity management is important, especially for decision-making during order acceptance. Capacity can be managed by roughly planning capacity with RCCP. To consider uncertainties during scheduling, dynamic scheduling can be used with predictive scheduling for generating a baseline schedule and reactive scheduling for modifying the baseline schedule to react on unexpected events and disruptions. During this research a linear model is designed for generating a baseline schedule, which is based on RCCP and decision making procedures of the company. The model is used for making decisions about dual source assignment, machine assignment and due dates. Constraints which the model considers are capacity restrictions, machine loading, dual source restrictions, process durations, precedence relations and due dates.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:58 process technology, 85 business administration, organizational science
Programme:Industrial Engineering and Management MSc (60029)
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