University of Twente Student Theses


Information Technology and Data Use in 1PL - 4PL Logistic Companies

Werf, Daniel van der (2021) Information Technology and Data Use in 1PL - 4PL Logistic Companies.

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Abstract:In the collaborative environment of the logistics sector, Information Technology (IT) plays an impactful role in making logistic processes more efficient. However, different types of logistic companies have different needs regarding IT support. Furthermore, it is difficult for companies to effectively utilize the data flowing from the various IT systems. The purpose of this paper is to provide an insight into the current state- and challenges of digitalization in 1PL – 4PL logistic type companies. Additionally, the paper will review how data is currently used as a resource and the related challenges. Lastly, a conceptual model for the logistics sector will be created to help companies with digitalization, data use, and preventing common problems. Integrative literature research will be conducted into digitalization and data use in 1PL – 4PL companies. Next, a descriptive analysis will be made on a data set from research on data and digitalization in the Dutch logistic sector which will be compared to the findings from the literature review. The result is a framework covering challenges and contributing practices of data use. The contribution of this work is that this work is focused on the different types of logistic companies which provides a new point of view into utilizing IT and data in the logistics sector.
Item Type:Essay (Bachelor)
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Subject:54 computer science
Programme:Business & IT BSc (56066)
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