University of Twente Student Theses


Information value for disruption management in supply chains

Loevezijn, Jasper van (2021) Information value for disruption management in supply chains.

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Abstract:The COVID-19 crisis has revealed many weaknesses in our society. This pandemic has caused a lot of problems in businesses as well, it had a big impact on many supply chains (SC). Since an event like a pandemic is very rare, the risk is often ignored and thus preparation is not adequate. Such a risk is defined as disruption risk. The aim of this research is to increase the robustness and resilience of SCs by defining mitigation strategies against disruption risks. These strategies will concentrate on information exchange along the SC. This research will focus on defining mitigation strategies based on key performance indicators (KPIs) using a systematic literature review. Furthermore, the research will contain a survey among SC experts. The purpose of this survey is to analyze the information exchange that occurred along the SC to derive good and bad practices that companies used during the pandemic. The contributions of this research are a set of KPIs that can be shared between SC partners to mitigate the effects of disruption risks and a set of strategies that involve information sharing that allow for a more resilient and robust SC.
Item Type:Essay (Bachelor)
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Subject:85 business administration, organizational science
Programme:Business & IT BSc (56066)
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