Optimising the planning process for the field service of REMONDIS Smart Infra

For a company such as REMONDIS Smart Infra to be competitive, the company should be adaptable to its environment and should be able to react swiftly to changes in current and future events in the most efficient and effective way possible. REMONDIS Smart Infra indicates that it lacks a standardized, future-proof planning process for its field service across its establishments to meet these standards. Furthermore, REMONDIS Smart Infra lacks a planning tool to support such a planning process. This research focuses on developing an optimal planning process for REMONDIS Smart Infra’s field service. Such a planning process requires applying the right planning tool. As such, the right planning tool for the planning process is identified. After this, an action plan is developed to ensure that REMONDIS Smart Infra can successfully implement this planning process and planning tool within their organization and business processes.